Refund policy

Bobatea.ca Return Policy

At Bobatea.ca, we strive to ensure your satisfaction with every purchase. If you need to return an item, please review the following guidelines:

Return Window

• Returns are accepted within 7 days of receiving your order.

Return Shipping

• Customers are responsible for covering the return shipping costs.

Restocking Fee

• A 25% restocking fee will be applied to all returned items.

Final Sale Items

• Please note that final sale items are not eligible for return or refund.

How to Initiate a Return

1. Contact our customer service team at info@bobatea.ca to request a return authorization.
2. Ship the item back to us using your preferred shipping method. We recommend choosing a service with tracking for your protection.
3. Once your return is received and inspected, we will process your refund minus the restocking fee.

For any questions or concerns, feel free to reach out to our team. Thank you for choosing Bobatea.ca!